Privacy Policy — MIT-DEV

Last updated: 25 August 2026.

S.R.L. "MANAGED IT SOLUTIONS" ("MIT-DEV", "we", "us") is the data controller for personal data processed through mit-dev.com. We are committed to protecting your privacy and processing your data in accordance with Law no. 195/2024 of the Republic of Moldova on the protection of personal data — in force since 23 August 2026, replacing Law no. 133/2011 — which transposes the EU General Data Protection Regulation (GDPR).

Who we are

Legal name: Societatea cu Răspundere Limitată "MANAGED IT SOLUTIONS"
IDNO (fiscal code): 1024600004405
Registered office: mun. Chișinău, sec. Buiucani, str. Milano 1/A, ap. (of.) 97, MD-2069, Republic of Moldova
Operating office: Zity Office, str. Calea Ieșilor 8, Chișinău, MD-2069, Republic of Moldova
Registered: 25 January 2024
Administrator: Mihail Țugui
Contact: [email protected]

What data we collect

We collect only the personal data we need to operate this website and respond to enquiries:

Contact form data: full name, email address, company name (optional), and the message you send us — together with a record that you confirmed having read this policy, when you confirmed it, which version of the policy was shown, and in which language.
Technical access logs: IP address, browser/user-agent, request paths and timestamps, retained for up to 30 days for security and abuse prevention.
Cookieless analytics: aggregate page-view counts via Ahrefs Analytics. It sets no cookies and does not identify you individually.
Cookie-based analytics: aggregate, pseudonymous usage data via Google Analytics 4 (with anonymised IP), only after you give consent through our cookie banner.

We do not knowingly collect special categories of data (health, biometrics, political opinions, etc.) and do not collect data from children under 16.

Why we process your data (legal basis)

To respond to your enquiry and discuss potential engagements — legal basis: pre-contractual measures and our legitimate interest (Art. 6(1)(b)–(f) GDPR).
To keep the website secure and detect abuse — legal basis: legitimate interest (Art. 6(1)(f) GDPR).
To measure overall traffic with cookieless analytics that neither store identifiers on your device nor single you out — legal basis: legitimate interest (Art. 6(1)(f) GDPR). You may object at any time by writing to us.
To measure traffic and improve our content via Google Analytics 4 — legal basis: your consent (Art. 6(1)(a) GDPR), which you can withdraw at any time from the cookie banner.
To comply with legal obligations (accounting, tax, response to lawful authority requests) — legal basis: legal obligation (Art. 6(1)(c) GDPR).

How long we keep your data

Contact form submissions: up to 24 months from the last interaction, after which they are deleted automatically by a scheduled job.
Technical access logs: up to 30 days.
Google Analytics 4 user-level data: up to 14 months (GA4 default), aggregate reports retained longer.
Records required by law (e.g. invoices for paid engagements): retained for the periods set by Moldovan accounting and tax law.

Who we share your data with (sub-processors)

We do not sell your data. We share it only with the technical providers needed to operate the site, each bound by a data processing agreement:

Hosting and database: Hetzner Online GmbH (Germany, EU) — the servers that run this website and store its database.
Network, DNS and CDN: Cloudflare, Inc. (USA) — routes requests to the site and therefore processes visitor IP addresses.
Email delivery: Resend (USA) — for transactional contact-form emails.
Cookieless analytics: Ahrefs Pte. Ltd. (Singapore) — aggregate page-view measurement, no cookies.
Cookie-based analytics: Google Ireland Ltd / Google LLC (USA) — only if you consent to analytics cookies.
Public authorities: only when required by a lawful order or to protect our rights.

Our hosting and database remain inside the EU. Some of the other providers are located outside the EU/EEA (United States, Singapore); those transfers are protected by Standard Contractual Clauses (SCCs) and supplementary safeguards, as required by Chapter V GDPR and the corresponding provisions of Law 195/2024.

Cookies and tracking

This website uses a small number of cookies. Strictly necessary cookies (theme preference, consent state) are always set. Google Analytics 4 and Google Tag Manager load only after you accept analytics cookies — nothing is requested from Google before that. Ahrefs Analytics runs without cookies on the basis of legitimate interest and is therefore not part of the banner choice. You can change or withdraw your choice at any time via "Cookie preferences" in the footer.

Your rights

You have the right to:

access the personal data we hold about you;
request correction of inaccurate data;
request erasure of your data ("right to be forgotten") subject to legal retention obligations;
request restriction or object to processing based on legitimate interest;
request portability of the data you provided to us, in a machine-readable format;
withdraw consent at any time, without affecting the lawfulness of prior processing;
lodge a complaint with the National Center for Personal Data Protection of the Republic of Moldova (CNPDCP) or your local EU supervisory authority.

To exercise any of these rights, email us at [email protected]. We respond within 30 days.

Security

We apply industry-standard technical and organisational measures (encryption in transit, access controls, principle of least privilege, audit logs) to protect your data. No system is fully immune; if a breach affects your rights, we will notify the supervisory authority and, where required, you, in line with Articles 33–34 GDPR and the corresponding provisions of Law 195/2024.

Changes to this policy

We may update this policy when our processing activities change. The "Last updated" date above always reflects the current version. Material changes will be communicated on this page.

Contact

For any privacy question or to exercise your rights:

Email: [email protected]
Postal: S.R.L. "MANAGED IT SOLUTIONS", mun. Chișinău, sec. Buiucani, str. Milano 1/A, ap. (of.) 97, MD-2069, Republic of Moldova